My experience with remote work and telecommuting started with being on rotation as a callback analyst. The Department of Information Systems would call if a production job failed to complete successfully. This was always a call in the middle of the night.
It was never a burden. It was a proud moment to be put into the callback rotation the first time. It meant the senior staff trusted your skills.
The longest distance callback I performed was fixing down jobs in Washington from the Big Island Hawaii.
I telecommuted one day a week (Fridays) the last few years with the State of Washington. Friday was always my most productive day.